Privacy Policy
Silver Bears LLC, our partners, parents, subsidiaries, and affiliates (collectively, “SilverBears,” “we,” “us,” or “our”) take your privacy seriously. Our Privacy Policy explains:
-
- - what information we collect through our website located at www.silverbears.com (the “Website”) and why we collect such information.
-
- - how we use that information and when we disclose it.
-
- - any rights you may have in relation to information we collect.
Personal Information We Collect and How We Use It
We may collect personal information from you in a variety of ways, including, but not limited to, when you use or access the Website, inquire about or apply for one of our properties, subscribe to our email or text message updates, and in connection with other activities, services, features or resources we make available through our Website or with our business partners and vendors as detailed below. The following categories of personal information we may collect from you include:
- Contact information. In order to respond to your inquiries or applications regarding a property we will collect your name, phone number, and email address.
- Personalization information. To suggest properties that you may be interested in, we may collect your geolocation, state, city, and zip code.
- Application information. To process a tenant application through our Website, we may collect your name, address, phone number, email address, date of birth, social security number, federal and/or state identification numbers, government identification (such as passport information, or driver’s license), names of your professional references, financial details and history (such as income, debts, liabilities, loans, stocks, and assets), life insurance policy information, and similar information to evaluate your credit score and eligibility to lease one of our properties.
- Feedback information. To receive and respond to your feedback, questions, or comments regarding your experience with us, we may collect your name, phone number, address, email address, images, and any relevant history.
How We Share Information We Collect
We limit access to your personal information to our employees, contractors, and agents who have a legitimate need to use it, such as credit bureaus, business partners, and other third-party service providers to help us operate our business and carry out our real estate services, or administer activities on our behalf, such as sending out emails, text messages, or surveys. We may also share your information:
- Necessary for our legitimate interests, (for example, to comply with applicable law, prevent fraud, implement administration and IT services, prevent security incidents, or respond to a valid legal process or to enforce or investigate potential violations of our Terms of Use or other policies).
- In the event we undergo a merger, acquisition, consolidation, reorganization, dissolution, or other transaction in which another party assumes control of our business (in whole or in part).
How We Protect and Maintain Information We Collect
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored through our Website. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We will keep your personal information as long as reasonably necessary to fulfill the purposes for which it was collected. In some circumstances we may retain your personal information for longer if and when required (e.g. legal, tax, or accounting requirements).
Cookies
Personal information may be automatically collected through cookies and similar technologies. Cookies are small files that are stored on your computer or mobile device through a user ID or other preferences. While there are different types of cookies for different purposes (e.g., strictly necessary cookies, performance cookies, and functionality cookies), SilverBears currently uses only strictly necessary cookies for their limited purpose of providing the Website to you. Strictly necessary cookies are essential to fulfill an action requested by you, such as identifying your browser settings. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to access certain features or take full advantage of all our Website. We cannot guarantee how our Website will perform during your visit if you adjust these. Note that third-party sites that are linked to our Website may set cookies or other technologies to collect information about your use and interaction with their websites or content. We do not have access to or control over such third-party data collection.
Children
Our Website is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@silverbears.com.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at: privacy@silverbears.com